Quantcast
Channel: Support - Undsgn
Viewing all articles
Browse latest Browse all 415

Installation and demo content problems

$
0
0
Hi there,
I was really excited about getting this theme up and running but I'm hitting problems everywhere I turn. I initially had a lot of problems uploading the theme, and was hitting server errors all the time, even though the php settings were correct. I got around this by manually uploading the theme. But then I couldn't upload or activate some of the required plugins. I got around this by adding plugins when a different theme was active. I then got an 'unknown error' when I tired to upload the demo content. I then tried to do this manually, but as soon as I installed WP-import, the theme completely stopped working. I just get a 'server error' when it's active, so I have currently gone back to the twenty15 theme. If you have any ideas about what I can do that would be great. This is a totally clean installation so there is nothing that can be damaged or lost.
Can I email you the access details?
Cheers, Viv

Viewing all articles
Browse latest Browse all 415

Trending Articles